Business Support. Handled Personally.
Your Simply Folded Business Concierge is here for schedule changes, special pickups, billing questions, account updates, additional locations, service requests, and situations that need personal attention.
How can we help?
Use Business Concierge for requests that require review, coordination, or personalized support.
Schedule Changes
Request recurring schedule changes, temporary adjustments, or special pickup timing.
Special Service
Request rush pickups, unusual volume, event support, seasonal needs, or special handling.
Account Assistance
Request plan reviews, contact changes, additional locations, or other account-level requests.
Billing Support
Ask about invoices, payments, receipts, charges, or billing-account details.
Contact Business Concierge
Provide the details below and a Simply Folded team member can review your request.
Your Request Process
Business requests are reviewed before account or service changes become active.
Submit Your Request
Provide your company, service location, request category, and relevant details.
We Review It
The Simply Folded team reviews the account, routing, billing, service capacity, and other details as needed.
We Confirm the Change
Requested changes are not considered active until they are confirmed by Simply Folded.
Is your request about a pickup already in progress?
For time-sensitive changes involving an active pickup, delivery, location access issue, or current order, review your live order information first.
Looking for something else?
Schedule Service
Book your next pickup or manage available business service options.
Schedule ServiceTrack Service
Review active orders and current pickup or delivery information.
Track ServiceBilling & Invoices
Review billing information, invoices, payments, and support tools.
Open BillingBusiness Account
Review account information, locations, contacts, and service tools.
View AccountYour laundry operation should feel effortless.
Business Concierge gives your company a direct path to the Simply Folded team when your service needs something beyond the standard workflow.