Follow your laundry service.
Review current and recent Simply Folded orders, pickup activity, cleaning progress, readiness, and available delivery updates through your secure service account.
What each service stage means.
The stages below explain the Simply Folded service journey. Your actual current order status appears inside your secure service portal.
Scheduled
Up
Cleaning
Review
Packaged
Delivery
This timeline explains the service process and does not represent a live order status by itself.
View your current and recent orders.
Sign in using the email associated with your Simply Folded business service account.
If the service portal does not appear, open your secure Simply Folded service account directly.
Open Secure PortalUse the same email address associated with your Simply Folded business account when signing in. Current order information, recent service activity, and available delivery updates are maintained through this secure service portal.
Need to take action?
Use the appropriate business-service tool to manage your next step.
Schedule Service
Book another pickup, manage recurring service, or select an available service window.
Schedule ServiceService Preferences
Update handling instructions, access information, or recurring business-service preferences.
Update PreferencesBusiness Support
Get help with delayed orders, service exceptions, missing items, or special requests.
Contact ConciergeHave a question about an order?
Contact the Business Concierge for delayed pickups, delivery concerns, service exceptions, missing-item questions, or account-specific assistance.