Simply Folded Member Care
Billing Support
Request assistance with a payment, membership charge, plan change, vacation hold, receipt, invoice, or overage question.
Payment Assistance
Get help with a declined payment, duplicate charge, receipt, invoice, or payment-method question.
Membership Changes
Request a plan upgrade, downgrade, vacation hold, cancellation, or membership review.
Overage Review
Ask about monthly usage, remaining allowance, or the $2.50-per-pound overage rate.