Member Service Portal

Everything for your laundry, in one place.

Schedule a pickup, update your laundry preferences, review current orders, and follow your service through delivery using your secure Simply Folded service portal.

✓ Please use the same email address associated with your Simply Folded membership when accessing your laundry-service account.
One Seamless Experience

Manage the entire laundry journey.

Scheduling, preferences, recurring pickups, and order activity are all managed through one secure service portal.

01

Schedule service

Choose available pickup and delivery windows, enter the number of bags, add order notes, and arrange repeat pickups when available.

02

Set your preferences

Save laundry-care instructions and service notes that help the Simply Folded team care for your items consistently.

03

Follow your orders

Review current and recent order activity and follow available pickup, cleaning, readiness, and delivery updates.

Your Simply Folded Service Portal

Manage your laundry.

Schedule pickups, manage recurring service, update order preferences, and follow your Simply Folded orders from one secure place.

Simply Folded Support

Need personal assistance?

Contact the concierge team for special requests, missing-item concerns, service exceptions, or help accessing your account.