Simply home

Laundry
Made...Simple

Manage your laundry service, membership, concierge requests, and referrals from one streamlined Simply Folded member experience.

Member Portal

What would you like to do today?

Choose the service you need. Each button takes you directly to the correct Simply Folded member resource.

My Laundry Service

Schedule pickups, update preferences, review current orders, and follow your laundry through delivery.

Manage My Laundry

Membership & Billing

Review membership information, request plan changes, ask billing questions, or receive payment assistance.

Manage Membership

Member Concierge

Request assistance with special service needs, delivery concerns, missing items, account access, or general questions.

Contact Concierge

Refer a Friend

Invite a friend or family member to experience Simply Folded and become eligible for available referral rewards.

Refer a Friend
A Simpler Member Experience

One portal. Clear responsibilities.

Each platform handles the part of your Simply Folded membership it was designed to manage.

1

Manage your laundry

Use My Laundry Service for scheduling, preferences, current orders, and available tracking updates.

2

Manage your membership

Use Membership & Billing for plan-change requests, billing questions, receipts, and account support.

3

Request personal help

Use Member Concierge whenever your request needs assistance from a Simply Folded team member.

Simply Folded Concierge

Not sure where to begin?

Start with My Laundry Service for normal pickup and order activity. Contact the concierge team whenever you need personal assistance.